Privacy Policy
Privacy Policy
Last Updated: [Date]
At Pathoxa Healthcare, we respect your privacy and are committed to protecting the personal information you provide while using our website and healthcare services.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
Privacy Notice
We respect your privacy and take reasonable measures to protect the personal information and healthcare-related information provided to us.
Information We Collect
Depending on the services you use, we may collect information such as:
- Name and contact details
- Phone number and email address
- Appointment and consultation details
- Diagnostic test and laboratory-related information
- Information provided for healthcare services
- Prescription and medicine-related information where required
- Payment and transaction information
- Feedback, queries, and communications with us
- Technical information related to your use of our website
How We Use Your Information
We may use your information to:
- Provide clinic and healthcare services
- Schedule and manage appointments
- Process diagnostic tests and provide laboratory reports
- Process medicine and pharmacy orders
- Communicate with you regarding appointments, reports, orders, or services
- Process payments and maintain transaction records
- Respond to enquiries and customer support requests
- Improve our healthcare services and patient experience
- Maintain records as required by applicable laws and regulations
- Protect our website, services, and users from misuse or unauthorized activity
Diagnostic & Healthcare Information
Information relating to consultations, diagnostic tests, laboratory reports, prescriptions, and other healthcare services may be used only as necessary to provide and manage the requested services and for other legitimate purposes permitted by applicable law.
We take reasonable measures to protect such information from unauthorized access, disclosure, alteration, or misuse.
Sharing of Information
We do not intend to sell or rent your personal information.
Your information may be shared with authorized healthcare professionals, laboratory personnel, service providers, payment providers, delivery partners, or other parties where necessary to provide our services, process transactions, or comply with applicable legal requirements.
We may also disclose information where required by law, regulation, court order, or a lawful government request.
Data Security
Pathoxa Healthcare takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Cookies & Website Technologies
Our website may use cookies or similar technologies to improve website functionality, understand website usage, remember preferences, and enhance the user experience.
You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Third-Party Services
Our website may use third-party services such as payment gateways, communication services, analytics tools, hosting providers, or other service providers.
These third parties may process information according to their own privacy policies and applicable requirements.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and healthcare records, comply with legal obligations, resolve disputes, and enforce our agreements.
The retention period may vary depending on the type and purpose of the information.
Your Rights
Subject to applicable law, you may have rights relating to your personal information, including requesting access, correction, or clarification of certain information held by us.
If you have a privacy-related request or concern, you may contact us using the details provided below.
Children's Privacy
Our services are intended to be used with appropriate involvement of a parent, guardian, or authorized person where required for minors.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Pathoxa Healthcare
Address: [ Art college square, Jobra Cuttack, 753003]
Phone: [+91 6370591287 , +91 6370096793]
Email: [info@pathoxa.com]
Website: [Pathox.com]
Your Privacy Matters to Us
By using the Pathoxa Healthcare website and services, you acknowledge that you have read and understood this Privacy Policy.
Privacy Questions
Have Questions About
Your Information?
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our team.